Team Kilimanjaro

Team KilimanjaroTeam Kilimanjaro   May 29, 2013  
 
9.8 (74)
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Team Kilimanjaro

Team Kilimanjaro is reputed to be the foremost authority on Kilimanjaro and arranges climbs 365 days a year at various budget and support levels, from the relative luxury of having a crew of 8 staff supporting a solo climber, to the very closest that one may legally come to climbing the mountain alone and unsupported.

Team Kilimanjaro has redefined the mountain climbing market by bringing the operational standards and procedures of a dedicated crew of world class mountaineers, athletes and adventure specialists to Mount Kilimanjaro and has pioneered unique strategies to maximise personal safety and summit chances on Kilimanjaro.

The Best Kilimanjaro Tour Operator

Team Kilimanjaro is widely acclaimed as Tanzania's leading tour operator, having attracted the industry's best guides and cooks, arranged multiple world record attempts. Team Kilimanjaro regularly coordinates and leads climbs ranging from self-supported climbs for endurance athletes through to ascents by multiple quadriplegic climbers.

Contact Details

Company Name
Team Kilimanjaro
Landline
+44 207 193 5895
Mobile
+44 777 123 5895
SMS?
Yes
Skype Account Name
teamkilimanjaro

Products & Services Offered

Products & Services
• Kilimanjaro climbs
• Mount Meru
• Unique Kilimanjaro routes exclusive to the company
• Reputed to have the best Kilimanjaro guides in Tanzania

Location

Countries
Address
Excel Road, Arusha
How to Find It
Please call us from your hotel in Arusha and we'll send a driver to collect you.
Address Type
Company Premises
Vehicle Access?
Yes, with on-site parking

Availability

Client Interfacing
Contact In Person & Via Phone & Internet
Opening Hours
Round the clock, by appointment.
Contact Hours
Monday to Saturday: 0800 - 2000
Time Zone
UK
Move Map
Swap Start/End

User reviews

74 reviews

 
(71)
 
(3)
5-7 stars
 
(0)
3-5 stars
 
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1-3 stars
 
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Overall rating 
 
9.8
 
9.9  (74)
 
9.9  (74)
 
9.6  (74)
 
9.7  (73)
 
9.8  (74)
 
9.8  (74)
 
9.9  (74)
 
9.9  (71)
 
9.8  (74)
 
9.8  (73)
 
9.9  (74)
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Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
Overall rating 
 
9.2
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
6.0
Communication 
 
8.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
N/A
Quality 
 
9.0
Empathy 
 
9.0
Accessibility of Services 
 
9.0
'The Extra Mile' 
 
10.0

TK = Thoroughly Knowledgeable and professional! A great trip!

We chose Team Kili primarily due to the impression Deo Shayo made on us when we were doing our planning. We were looking for a team that knew what they were doing. This was to be a on-in-a-lifetime trip. We were particularly interested in how emergencies would be handled with three 50+ members in the party. TK's focus on the ability pf their guide's to recognise problems and evacuate you before a crisis develops (rather than rely on technology to get you out of trouble later) convinced us.

The trip itself was all we expected it to be. We chose the 8-day TK Lemosho route to make sure we had enough time for acclimatisation. It was perfect. Summit day was tough, as expected, but Deo and his team guided us through that too. All very carefully choreographed with plenty of attention to detail. That was one of the most impressive aspects of our trip. Everything was very carefully planned and it all worked like clockwork...no surprises. The food was great and team themselves were very friendly and helpful. Frank and Kelvin were great assistants to Deo.

One of our party arrived with an infection which ultimately resulted in her having to evacuate on day 4 and this was handled very professionally. Kelvin took her back down the mountain and the company got her to medical attention and then back home. They also kept us informed of what was happening so we were able to continue without anxiety.

All in all, if you are looking for a very good team to take you up Kili, I would recommend you go with Team Kili and I suggest you ask for Deo Shayo and his team!

Corroboration of Service Usage

Date of Transaction
July 06, 2016
Representative
Deo Shayo
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Team Kilimanjaro is the best outfit for climbing Kili...period!

I don't write reviews often but our climb with TK was so over-the-top that I am compelled to here. I usually believe in "you get what you pay for" and that's why I almost went with Thomson at double the price. But a former client of mine told me he had a great experience with TK so I decided to give them a try. I'm very glad I did. My girlfriend and and had the most memorable and spiritual journey up to the top. Much of this was due to how incredible our guides and porters were. Joshua was the head guide and Thomas was his assistant guide. They were simply amazing people. The level of service they provided was above and beyond anything we could have hoped for. We also got to each of them quite well and that was also a special part of the trip. In addition we had eleven porters. Wow. Eleven. I saw other couples with teams of 6 and 7 people and you could just tell they weren't nearly as happy with their service and their equipment. At first I felt very guilty about so many people carrying all that stuff up the mountain but they were all so happy all the time. Specifically we had a waiter named Jonathan who we became quite attached to. He would gently wake us up each morning in our tent with coffee and hot water for washing in hand. He was always asking us how we were and what we needed. The food was great too. A private dining tent for breakfast and dinner every day. Wow. Our prefered our lunches were out in the open but they always set up a table and chairs for us. Amazing. I was a little nervous about the altitude but our guides were so good at keeping our spirits high and making sure we weren't going too fast which allowed to acclimatize properly and reach the summit with zero problems. Piece of cake actually. The 7-day TK Lemosho route is definitely the way to go for a guaranteed summit. At the end of the trip, I was so friendly with our team that I bought them all a cheeseburger and fries lunch in Moshi and we all had a good laugh and talked about our great trip. I tipped the great very well. 800 dollars to be exact because I felt they were so good. I also really appreciated Ally's prompt answers to all my questions and her professional service. If you are climbing Kili, look no further than Team Kilimanjaro!

Corroboration of Service Usage

Date of Transaction
July 30, 2016
Representative
Ally Rees-Evans
Transacted?
Yes
Transaction Value
5400
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(Updated: August 15, 2016)
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

TK are the best!

Great experience with Team Kilimanjaro! David's timely and full response to all questions we had ahead of time were patient and excellent. Organization was all perfect. Head guide Nick and his entire team were fantastic, they clearly knew what they were doing and that experience shone through. Very professional, helpful, knowledgeable and competent. They took really good care of us and provided an experience of a lifetime. Well done! I wouldn't hesitate to recommend them to anyone planning a Kilimanjaro trek, you will be in good hands.

Corroboration of Service Usage

Date of Transaction
August 06, 2016
Representative
David
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
9.5
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Excellent Work from Team Kili!

- Outstanding job from David is who is very responsive and provide all the information required prior to the climb
- Great crew of guides and porters always supporting and cheering: Faraja, Edwin, Saji, Doula, Max. They all have different personalities and the right attitude to make sure the team will summit (and we did).
- Outstanding job from the porters: tents are ready on time sunshine or snow...
- This is the company to use if you are looking for the best organization to climb.

Corroboration of Service Usage

Date of Transaction
June 20, 2016
Representative
David
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

THE Best Experience with TK!

A fabulous experience from the start with booking and communication through Bianca to the climb with Jackson as the lead guide. I can't pretend I wasn't a little apprehensive before the start of the climb - I was climbing solo and attempting the TK Rongai route in 5 days. After my initial meeting with Jackson, though, I felt completely at ease. The crew was amazing! Exaud prepared some of the best meals I had in all of my stay in Africa. Each and every crew member was supportive and kind - a huge thank you to every single one (Exaud, Andrew, Livin, James, Issa, Jabiri, Abdala and Erasto). But, the biggest thank you goes to my guide, Jackson. Without him and his knowledge and experience, I wouldn't have made the summit. Truly, one of the greatest experiences of my life!

I contacted several companies before choosing TK, and I'm thankful every day that I chose TK for my climb. If you are trying to parse out the differences between the numerous companies you find online, trust me - this is THE company to use. The difference is in the subtleties, the service, professionalism and attention to detail in each and every interaction. Whether you are climbing alone or with a group, I highly recommend TK with no hesitation whatsoever.

Corroboration of Service Usage

Date of Transaction
June 15, 2016
Representative
Jackson - TK Guide
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