Review Detail

 
Team Kilimanjaro
Travel & Tourism
by Team Kilimanjaro     May 29, 2013    
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Highly Reccommednded

The whole team at TK were fantastic from start to finish.
I was a single climber and made to feel welcome from the moment I arrived. Transport from the airport to the hotel was comfortable and the driving a lot less scary than I had imagined. Our lead guide Leo met me at the Hotel and answered any questions I had. Transport from the hotel to the start point was on time. The journey is fairly long to the start point and the bus was a little cramped but not unbearable.
Once we started the climb everything was organized and in place just as described in the itinerary and during each brief given by Leo. His team done an amazing job of transporting all equipment and setting up ready for our arrival. Food during the climb was of a much higher standard than I had imagined.
I did suffer from some sickness the day before summiting but followed the guidance of the lead guide Leo and still managed to summit with the main group with no dramas.

Corroboration of Service Usage

Date of Transaction
February 03, 2017
Representative
Leo
Transacted?
Yes
Transaction Value
$3000
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