Review Detail

 
Team Kilimanjaro
Travel & Tourism
by Team Kilimanjaro     May 29, 2013    
Overall rating 
 
8.9
Professionalism 
 
9.5
Courtesy 
 
9.5
Value for Money 
 
8.5
Communication 
 
8.5
Attention to Detail 
 
9.0
Efficiency 
 
9.0
Helpfulness 
 
9.0
Flexibility 
 
9.0
Quality 
 
8.5
Empathy 
 
8.5
Accessibility of Services 
 
8.5
'The Extra Mile' 
 
9.0

Highly recommended

My partner and I climbed Kilimanjaro with TK on the Lemosho route starting 26th December 2017. We successfully reached the summit on the 31st December 2017 at 6am to beautiful sunrise.
I was happy with the booking process and the communication prior to leaving and once on arrival we had a great team with us being led by chief guide Kefas, who was professional. encouraging and had safety and our needs as his number 1 priority.
I am vegetarian and this was accomodated without a probem and my partner and I were impressed with the food which was prepared on the mountain! The porters were amazing and friendly and the whole team really looked after us.
My friends and family at home loved the live tracking and seeing the pictures posted which put their minds at ease!
Only complaint- do not hire the sleeping bag!! it was wowefully inadequate and i spent every night freezing - take your own !

Corroboration of Service Usage

Date of Transaction
December 26, 2018
Representative
David/ Kefas
Transacted?
Yes
Transaction Value
6000
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