Review Detail

 
Team Kilimanjaro
Travel & Tourism
by Team Kilimanjaro     May 29, 2013    
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Highly recommend!!

My husband and I climbed with Team Kilimanjaro along with our two friends (another couple). We had amazing trip and were very happy with our choice of Team Kilimanjaro. Our lead guide, assistant guide, cook, and other crew members were excellent. They met all expectations for professionalism, efficiency, safety, and all other aspects. They even surprised us with wonderful small things like special snacks for the summit hike. Our guide (Ally) was particularly attentive to how each hiker was doing every step of the way. I was comforted to have him always asking if anyone had a headache or was feeling sick. He even held our arms and helped us to 'ski' down the mountain after summiting when some of us had trouble sliding on the steep dirt. I absolutely recommend Team Kilimanjaro to anyone looking for an unforgettable climb.

Corroboration of Service Usage

Date of Transaction
February 09, 2018
Representative
Ally in the office and main guide also named Ally
Transacted?
Yes
Was this review helpful to you? 

Comments

 
 
Ordering