Review Detail

 
Team Kilimanjaro
Travel & Tourism
by Team Kilimanjaro     May 29, 2013    
Overall rating 
 
8.8
Professionalism 
 
9.0
Courtesy 
 
9.0
Value for Money 
 
9.0
Communication 
 
8.5
Attention to Detail 
 
8.5
Efficiency 
 
9.0
Helpfulness 
 
9.0
Flexibility 
 
9.0
Quality 
 
8.5
Empathy 
 
9.0
Accessibility of Services 
 
8.0
'The Extra Mile' 
 
9.0

St David's Day Summit

The Trek was fabulously well coordinated. I felt very prepared beforehand due to regular answers to my plethora of questions to the Team.
The trek itself was incredible, no vocab to describe, only pictures can do it justice. The stand on top of the world at sunrise, looking down / across at huge glaziers and volcanic craters was simply awesome.
A special note re guides, Simon and Felix, not only was their professionalism of the absolute highest standard so was their enthusiasm and encouragement. Their planning to allow me to achieve this incredible feat was brilliant, pace, knowledge, food, drinks, encouragement, tips etc etc. Superb.
I later squeezed in a short safari and a morning with the tribesman, completely different experiences but again organisationally great and experience superb. Coordinated by guides Karim and Gaspar, who again were 1st class with their knowledge and professionalism.

Corroboration of Service Usage

Date of Transaction
March 01, 2018
Representative
Bianca
Transacted?
Yes
Transaction Value
Brillaint
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