Team Kilimanjaro

Hot
Team KilimanjaroTeam Kilimanjaro   May 29, 2013  
 
9.8 (159)
4   10   0   0   0

User reviews

159 reviews

 
(153)
 
(6)
5-7 stars
 
(0)
3-5 stars
 
(0)
1-3 stars
 
(0)
Overall rating 
 
9.8
 
9.9  (159)
 
9.9  (159)
 
9.7  (158)
 
9.7  (157)
 
9.8  (158)
 
9.8  (158)
 
9.9  (159)
 
9.9  (154)
 
9.8  (159)
 
9.9  (156)
 
9.9  (159)
Back to Listing
Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
158 results - showing 1 - 5  
« 1 2 3 4 5 ... »  
Ordering 
 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Great team and excellent care

The most tough and grulling physical thing I did in my life.This was not possible without Team Kilimanjaro .David organised all details and explained logistics from UK while Nick and his crew excited the plan to near perfection.
I would recommend TK to anyone who wants to summit Kilimanjaro

Corroboration of Service Usage

Date of Transaction
October 07, 2018
Representative
David in Uk and Nick Basso in Arushs
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Great climb with Team Kilimanjaro

My son and I booked with TK after much research and it was well worth it. Bianca answered all my questions before the trip, however, silly they may have seemed. Nick, our guide, was competent, compassionate, and knowledgeable. All of the assistant guides and crew were wonderful, from porters offering spontaneous words of encouragement and song to the chef presenting us with decorative and delicious meals all the way up and down. All of our group of 5 made it to the summit with no altitude sickness. I am convinced this is mostly due to Nick's careful surveillance of our health, food intake and pace. The 7 day TK Lemosho route gave a great opportunity to see all sides of the mountain, experience many types of scenery, and adapt safely to the altitude. The extra acclimatization hikes on arrival at two camps helped, also. The TK route was also, thankfully, "the route less travelled," at least for 2 days. It was a memorable and wonderful trip, thanks to Team Kilimanjaro. Highly recommended!!

Corroboration of Service Usage

Date of Transaction
July 02, 2018
Representative
Bianca
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

TEAM KILIMANJARO

Team kilimanjaro were great and the guides and porters excellent. They got us up to the top and provided great food and accommodation on the way.

Corroboration of Service Usage

Date of Transaction
July 08, 2018
Representative
DAVID/DEO
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Sea to the Summit (19,341feet) with Team Kilimanjaro - an exhilarating experience for life!

8 of us friends from 4 countries ( 3 continents) decided to summit Mt Kilimanjaro to fundraise for underprivileged children at Isha Vidhya. We are so glad and extremely grateful that we chose Team Kilimanjaro! My elder sister had trekked with them in 2012 and she gave her feedback and we researched online and knew instantly that we were in safe hands with Team Kilimanjaro. Ally Rees Evans, our co-ordinator has been outstanding in her communication skill and planning every minute detail very well right from airport pick up taking care of our flight schedules to drop off and also guiding us to the various choices of hotels/ lodges. She patiently and promptly answered all our queries via email. We stayed at Outpost lodge which was comfortable with friendly staff, hot shower and good bed. We chose the TK Rongai route 7 days. Our chief guide Ally Swalehe and his team of Assistant Guides: Peter Malya, Dickson Festo & Leodgard Sarita, Cook: Yasin Juma, Senior Porters: Michael Joseph, Boniface Camillius, Johnson Nyari and others were excellent in the services they offered us. Our chief guide - calm and composed always had a positive outlook and he even managed to make arrangements quickly as per the situation demanded and ensured that we reach the summit safely. It was an exhilarating experience for all of us and we celebrated two birthdays at the summit which included my 50th birthday. We also had the wonderful opportunity to cook our favourite comfort food of lentil soup with tomatoes and pepper ( south Indian rasam) and raw banana chips at 4800mts ASL. All of us being vegetarians we could enjoy a very tasty spread of food every single day. Water supply was safe and unlimited. The porters were really very helpful to each one of us and on summit day they were truly our guardian angels! We learnt some words in Swahili ( pole pole, hakuna matata, Jumbo and we sang/ danced to the Kilimanjaro song which Asst guide Peter sang daily for us supported by the others). We had a short acclimatisation hike up the ridge at 4800mts and the TK Rongai route had variety of terrain and amazing landscape. Overall the entire experience is so strongly etched in our minds and it was indeed a trip of a lifetime with fond memories to bring back! Team Kilimanjaro and their support staff made it extremely memorable for all of us. We are grateful to them for making it safely to the summit and back with fond memories. I strongly recommend Team Kilimanjaro for anyone who is keen to explore Mt Kilimanjaro. They are skilled, safe, fun, experienced and they know this mountain much better than one's own backyard!

Corroboration of Service Usage

Date of Transaction
July 06, 2018
Was this review helpful to you? 
Overall rating 
 
9.8
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
9.5
Attention to Detail 
 
10.0
Efficiency 
 
9.5
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
8.5
'The Extra Mile' 
 
10.0

Team Kilimanjaro Lemosho Climb

Let me start by saying the website needs to be redone. It works but could be much better. There...that is about the only negative thing I can say about this organization.

Now that that is out of the way let me tell you that Team Kilimanjaro is the best! So happy we chose them to climb and safari with. Bianca was our connection for booking. She answered many questions before we left and worked hard during the trip to make accommodation changes for a group member during the safari. The entire TK climbing crew (39 of them) took care of us at every turn. Faraja Mwaijande was the lead guide and the group was well organized. Laurenty Raphael and Abdalah Moega were our servers for breakfast, lunch, and dinner. They were super polite and did always helpful...great job. Laurenty also carried my bag so many thanks for that. Assistant guides Thomas Jonas and Edwin Arobogast were always there to help. Actually I cannot say enough great things about Edwin. He was always there to help all of us. After summit night he handed back jackets, bags, shirts, and more to over half of the members of the group. I am not sure how he helped us all but he did. Edwin also has a gift in singing. His voice carried me to the top of Africa. Summit night was made easier by singing, which seemed to connect us to the each other and the mountain. Edwin, you are the best! I also made a connection with Benedict Adolf who climbed to the summit with us for his first time. He did this as well as being a porter for the dining supplies. Thank you to all TK climbing staff, you got Babus and Bebes to the top!

Our safari guides Gerald and Isa were great too. They took a lot of pride in their jobs and worked hard to show us everything we could possibly see. Who knew that the Serengeti could be so beautiful? Ngorongoro crater was beautiful and amazing. I never knew there was anything like this in the world. So happy to have seen this.

I would highly recommend using Team Kilimanjaro for climbing Kilimanjaro and safari in Tanzania. Such a great group to show you such wonderful and beautiful sites.

Corroboration of Service Usage

Date of Transaction
July 10, 2018
Representative
Bianca
Transacted?
Yes
Transaction Value
Absolutely worth every penny!
Was this review helpful to you? 
158 results - showing 1 - 5  
« 1 2 3 4 5 ... »