Team Kilimanjaro

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Team KilimanjaroTeam Kilimanjaro   May 29, 2013  
 
9.8 (149)
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149 reviews

 
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Overall rating 
 
9.8
 
9.9  (149)
 
9.9  (149)
 
9.7  (149)
 
9.7  (147)
 
9.8  (149)
 
9.8  (148)
 
9.9  (149)
 
9.9  (145)
 
9.9  (149)
 
9.8  (146)
 
9.9  (149)
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Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
149 results - showing 1 - 5  
« 1 2 3 4 5 ... »  
Ordering 
 
Overall rating 
 
9.9
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
9.5
Attention to Detail 
 
10.0
Efficiency 
 
9.5
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Only Positive Things To Say - Amazing Experience Overall

My five friends and I began our 6-day trek on June 30, 2018 via the Machame route and all reached our goal of making it to Uhuru Peak (along with making it safely back down the mountain), which we owe entirely to this team. Overall, the experience was amazing, and although it is difficult to summarize into words, what I can say is I have the utmost respect and gratitude for Team Kilimanjaro for helping me and my friends through this incredible journey.

More specifically, our lead guide, Julius Mollel, and his team exceeded our expectations with their attentiveness, encouragement and overall enthusiasm during the hike. I always felt well cared for, informed and safe with them every step of the way. They were even nice enough to (miraculously) gather the ingredients to bake a cake for my friend after we briefly mentioned it was his birthday while we were hiking. Truly showed how much they care! If you have the opportunity to climb with Julius and his team, take it. You will definitely enjoy the time spent with them.

Overall, I would highly recommend using Team Kilimanjaro if you are thinking of tackling this summit.

Corroboration of Service Usage

Date of Transaction
June 30, 2018
Representative
Bianca Angelucci
Transacted?
Yes
Transaction Value
Priceless
Was this review helpful to you? 
Overall rating 
 
9.9
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
9.5
Attention to Detail 
 
10.0
Efficiency 
 
9.5
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Best Hiking Experience - Phenomenal Guide and Team

Myself along with five friends traveled to Tanzania from the US at the end of June for our 6 day trek on the Machame Route to Uhuru Peak. Our expectations were exceeded from the very beginning. Our guide, Julius Mollel was amazing in every way. He was very knowledgeable about the mountain, supported our team 100%, went out of his way to make our group feel a part of the Team Kilimanjaro crew, and was always positive.

I highly recommend hiking Mt. Kilimanjaro through this organization and if you have the opportunity to hike with Julius, definitely take advantage of that opportunity. You will not be disappointed!

Thanks to our representative, Bianca, I felt well prepared for the trek from what to pack and what to expect. She was incredibly patient with all the questions I sent her and was timely in her responses. Team Kilimanjaro was very professional and constantly went the extra mile.

Corroboration of Service Usage

Date of Transaction
July 05, 2018
Representative
Bianca Angelucci
Transacted?
Yes
Transaction Value
Priceless
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Highly recommend!!

My husband and I climbed with Team Kilimanjaro along with our two friends (another couple). We had amazing trip and were very happy with our choice of Team Kilimanjaro. Our lead guide, assistant guide, cook, and other crew members were excellent. They met all expectations for professionalism, efficiency, safety, and all other aspects. They even surprised us with wonderful small things like special snacks for the summit hike. Our guide (Ally) was particularly attentive to how each hiker was doing every step of the way. I was comforted to have him always asking if anyone had a headache or was feeling sick. He even held our arms and helped us to 'ski' down the mountain after summiting when some of us had trouble sliding on the steep dirt. I absolutely recommend Team Kilimanjaro to anyone looking for an unforgettable climb.

Corroboration of Service Usage

Date of Transaction
February 09, 2018
Representative
Ally in the office and main guide also named Ally
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Lifetime Journey & 5 Stars

I highly recommend Team Kilimanjaro! Bianca was extremely helpful in booking my hike and safari.
Definitely 5 stars. My guides were INCREDIBLE. Thomas and Leo were outstanding with the rest of the staff that assisted me in my dream to summit. We were three solo travelers that are ever bonded from this experience.

I choose the Lemosho Route on a full moon. Thomas is an incredible guide and definitely enhanced my total Summit experience. His leadership skills are top notch. Thomas also respects and works as team with the whole crew. Our porters were selfless, professional and kind to me along my journey. Leo also was exceptional. These two men have influenced my life beyond words. I am truly grateful for having them to guide, support, inspire and cheer me on to the TOP!

Ps. I hired gear and it was good quality with no issues.

Corroboration of Service Usage

Date of Transaction
January 03, 2018
Representative
Bianca
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

New Years at Uhuru

The organisation from you guys from start to finish was fantastic. At every turn everything had been well thought through and the attention to detail was great.
Our guides, Athumani and Peter really were the perfect guides, finding a perfect balance during the walking of giving my brother and me some space to chat but then also chatting to us and having fun with us. They were unbelievably attentive. When one evening Athumani noticed I was coughing he arranged for me to get a special Ginger drink which took the cough straight away, and when my brother started to get a little bit of altitude sickness at Stellar Point he knew exactly what to do and kept everything under control. His experience really shone through and it was a great few days with him.
A few words also to the porters. It was lovely to see that they clearly had worked together before and were a team. You could tell from the banter they had in the evenings but also by how they helped each other out. Having gotten back and spoken to our family, it has also become obvious how much everyone enjoyed and appreciated the blog so thanks to all of your for making that possible.
Overall a fantastic experience and a wonderful way to start 2018.

Corroboration of Service Usage

Date of Transaction
December 27, 2017
Representative
Ally Rees-Evans
Transacted?
Yes
Transaction Value
5000
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