Team Kilimanjaro

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Team KilimanjaroTeam Kilimanjaro   May 29, 2013  
 
9.8 (119)
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3 reviews with 7-9 stars

119 reviews

 
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Overall rating 
 
9.8
 
9.9  (119)
 
9.9  (119)
 
9.7  (119)
 
9.7  (118)
 
9.8  (119)
 
9.8  (119)
 
9.9  (119)
 
9.9  (115)
 
9.9  (119)
 
9.9  (117)
 
9.9  (119)
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Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
3 results - showing 1 - 3  
 
Ordering 
 
(Updated: October 02, 2015)
Overall rating 
 
8.8
Professionalism 
 
9.0
Courtesy 
 
9.0
Value for Money 
 
8.0
Communication 
 
N/A
Attention to Detail 
 
9.0
Efficiency 
 
9.0
Helpfulness 
 
9.0
Flexibility 
 
9.0
Quality 
 
9.0
Empathy 
 
9.0
Accessibility of Services 
 
9.0
'The Extra Mile' 
 
8.0

Team Kilimanjaro - RADO Climb - Lemosho Route

This was an absolutely amazing trek along the Lemosho route which was easily one of the most scenic treks I have ever experienced. Easily the best I have experienced and only made possible by all the crew at Team Kilimanjaro particularly the guides Deo, Edward and Randy. These guys together with the rest of the porters really made this one of the most memorable holidays I have ever experienced. Can't recommend these guys enough! Twende Juu!

Corroboration of Service Usage

Date of Transaction
August 14, 2015
Representative
Ally(office),Deo,Randy,Edward(Guides)
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
8.9
Professionalism 
 
9.0
Courtesy 
 
9.0
Value for Money 
 
8.0
Communication 
 
9.0
Attention to Detail 
 
9.0
Efficiency 
 
9.0
Helpfulness 
 
9.0
Flexibility 
 
9.0
Quality 
 
9.0
Empathy 
 
9.0
Accessibility of Services 
 
9.0
'The Extra Mile' 
 
9.0

Team Kilimanjaro December Rongai Route

We were 3 in our climbing group and all had a fantastic time. TK were fantastic from the start in helping us organise the climb, with quick replies and very helpful, we dealt with Ally who was fantastic. When on the climb it all went very smoothly and special mention to our lead guide Julius and assistant guide Frank who taught us a lot and had a great time with, we owe it to them for helping us make it up to the top! All the porters and cooks were always looking to help as well. They're fantastic guys and loved climbing with them over the 6 days on the ROngai route. Would thoroughly recommend the Rongai route and the overall experince with Team Kilimanjaro, would climb with them again!

Corroboration of Service Usage

Date of Transaction
December 28, 2014
Representative
Ally
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
8.1
Professionalism 
 
8.0
Courtesy 
 
8.0
Value for Money 
 
8.0
Communication 
 
9.0
Attention to Detail 
 
8.0
Efficiency 
 
8.0
Helpfulness 
 
8.0
Flexibility 
 
8.0
Quality 
 
8.0
Empathy 
 
8.0
Accessibility of Services 
 
8.0
'The Extra Mile' 
 
8.0

Journey of a Lifetime!

5 Friends and I went on the 8 day TK Lemosho trek in February 2014. From the planning process with Ally, my Team Kilimanjaro representative, who was beyond thorough and attentive to all of my questions and needs and updates, to the guides on the journey, Simon, Aristarick, and Rama, and the whole crew of porters and cooks, we felt like we were well taken care of and supported. With a team like that, we knew we could all make it to the top and we did! It was one of the highlights of my life! I highly recommend Team Kilimanjaro for anyone considering taking this journey of a lifetime!

Corroboration of Service Usage

Date of Transaction
February 02, 2014
Representative
Ally
Transacted?
Yes
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