Reviews written by Leo

5 results - showing 1 - 5  
 
 
LeoLeo   January 24, 2014
Overall rating 
 
8.1
Professionalism 
 
8.0
Courtesy 
 
8.0
Value for Money 
 
5.0
Communication 
 
10.0
Attention to Detail 
 
9.5
Efficiency 
 
8.0
Helpfulness 
 
10.0
Flexibility 
 
8.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
1.5
'The Extra Mile' 
 
9.0

Happy, Helpful, Excellent customer service just a shame on the lack of stock!

I set out to look for Run and Become with my cousin in Cardiff City Centre. First of all it took us a while to find the shop as we...

LeoLeo   January 24, 2014
Overall rating 
 
8.8
Professionalism 
 
9.5
Courtesy 
 
9.0
Value for Money 
 
6.5
Communication 
 
9.0
Attention to Detail 
 
9.0
Efficiency 
 
10.0
Helpfulness 
 
9.5
Flexibility 
 
9.5
Quality 
 
8.5
Empathy 
 
9.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
6.5

A comfortable stay with nice leisure facilities

I have been staying in one of the Bay apartments for three nights now. Firstly I would like to point out how secure the premises is, with an RFID reader...

LeoLeo   January 23, 2014
Overall rating 
 
4.3
Professionalism 
 
3.0
Courtesy 
 
4.0
Value for Money 
 
8.0
Communication 
 
8.0
Attention to Detail 
 
3.0
Efficiency 
 
3.0
Helpfulness 
 
7.0
Flexibility 
 
2.0
Quality 
 
2.0
Empathy 
 
1.5
Accessibility of Services 
 
9.5
'The Extra Mile' 
 
0.5

Overall a poor quality supermarket

My first impression of the store as I walked in the main door was that everything was very clean, brightly lit up and not too busy, this was quite welcoming....

LeoLeo   January 23, 2014
(Updated: January 23, 2014)
Overall rating 
 
4.3
Professionalism 
 
3.0
Courtesy 
 
5.5
Value for Money 
 
9.0
Communication 
 
6.0
Attention to Detail 
 
5.5
Efficiency 
 
5.0
Helpfulness 
 
5.0
Flexibility 
 
5.0
Quality 
 
5.0
Empathy 
 
1.0
Accessibility of Services 
 
1.0
'The Extra Mile' 
 
0.5

Lack of staff, under-stocked and poor selection!

My first impression of the store as I walked in the main door was that everything was very clean, brightly lit up and not too busy, this was quite welcoming....

LeoLeo   January 23, 2014
(Updated: January 24, 2014)
Overall rating 
 
9.7
Professionalism 
 
9.5
Courtesy 
 
9.5
Value for Money 
 
8.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
9.5
'The Extra Mile' 
 
9.5

The friendly, helpful passport office

I visited the Passport Office in Newport to buy a new passport at short notice as I had lost my current one and needed to to leave the country for...

5 results - showing 1 - 5