Review Detail

Air Travel Organisers Super UserSuper User July 13, 2013
Newport Passport office amazing
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
9.5
just like to say thank you to Dan the officer who dealt with my son today. We had an appointment for a fastrack 7 day turnaround but my son's flight was 4 days away. On hearing this Dan spoke to his supervisor and offered us to pay extra and collect the passport later that day. We were overjoyed. The set up was organised and courtesy and I was very impressed. Thank you Newport passport office.

Corroboration of Service Usage

Date of Transaction
February 10, 2020
Representative
Dan
Transacted?
Yes
Transaction Value
177
CD
Report this review Was this review helpful to you? 0 0

Comments