Team Maasai | Arusha, Tanzania

MiReviewz 75217202MiReviewz 75217202   April 07, 2014  
 
9.9 (2)
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Team Maasai | Arusha, Tanzania

As national austerity policies come into effect around the world, western populations are being encouraged to reflect on whether thus far the excesses that they have enjoyed really are sustainable and whether indeed they should not rather be curbed somewhat. The launch of this operation is our response to a perceived growing awareness that travellers, holiday-makers, adventurers, etc from western countries are likely to have to streamline their spending patterns if they are to continue to enjoy international travel and life-defining experiences, without finding themselves in debt. Team Maasai’s remit is therefore to connect budget-conscious climbers with a diligent team of guides, cooks and porters who are used to making  a little go as far as possible, and who enjoy the high-integrity leadership and company ethos that prides itself in getting as many of its clients to Kilimanjaro’s summit as is safely possible.

Climb with Team Maasai on Kilimanjaro

Our Arusha-based sponsor is a well known climb operator of British nationality who has accepted a commitment to work with the Nanapai foundation to promote the development of our people without compromise to our traditional culture. As such, we maintain our families and bomas in Ngorongoro and Natron, with frequent visits there between our climb schedules, and while in Arusha we undertake not to establish permanent residences, but only to enjoy the on-site hospitality of our sponsors.

Maasai men are not naturally suited to working as porters in cold weather but are generally lightly-built and not required to carry loads in their ordinary village occupations. They therefore understand acutely well the challenges undertaken by western people when preparing for a Kilimanjaro climb, as they themselves have had to train their shoulders to accept uncomfortable burdens without complaint and to endure a degree of cold that they are not used to on the Tanzanian savannah. That said, after the first difficult couple of training climbs, they enjoy their work on Kilimanjaro immensely. Indeed, if they did not enjoy their mountain work they would simply return to their bomas where they have lands, heifers, cows, bulls, sheep and goats and an extensive support structure and civic unity that ensures that no Maasai that remains in his village ever goes without his or her essential needs.

In this last respect then, Team Maasai are truly unique. Our brothers in other tribes, such as Chagga (the predominant tribe in Kilimanjaro), Haya, Wa’Arusha, Meru, and even Iraqw, are virtually all urbanised and are required to do the work of a porter in order to subsist, as their lives in town require an income to rent their houses, buy their foods, and educate and clothe their children. Our situation is very different: we climb because we enjoy it.

Read Full Article: Team Maasai

Contact Details

Company Name
Team Maasai
Mobile
+44 777 123 5895
SMS?
Yes

Products & Services Offered

Products & Services
Equipment available for hire:
• Oxygen
• Gamow Bags
• Pulse Oxymeters
• Defibrillators
• Summit Jackets
• Down Mittens
• Balaclavas
• Gaiters
• W/Proof Jackets
• W/Proof Trousers
• Sleeping Bags
• Boots
• Portable Toilets
• Walking Poles
• Headtorches

Routes
• Machame Standard
• Machame Via North’n Circuit
• Machame Via West'n Breach
• Marangu Standard
• Marangu Via School Huts
• Lemosho Standard
• Lemosho Via North'n Circuit
• Lemosho Via West'n Breach
• Rongai Standard
• Rongai Via Mawenzi
• Umbwe Standard
• Umbwe Via North'n Circuit
• Umbwe Via West'n Breach
• Shira Standard
• Shira Via North'n Curcuit
• Shira Via West'n Breach

Location

Countries
Address
Arusha, Tanzania
Address Type
Company Premises
Vehicle Access?
Yes, with off-street parking
Navigate

Availability

Client Interfacing
Contact In Person & Via Phone & Internet
Opening Hours
Monday - Saturday: 0800 - 2000 (GMT / BST)
Contact Hours
Monday - Saturday: 0800 - 2000 (GMT / BST)
Time Zone
Tanzania
Swap Start/End

User reviews

2 reviews

Overall rating 
 
9.9
Professionalism 
 
10.0  (2)
Courtesy 
 
10.0  (2)
Value for Money 
 
10.0  (2)
Communication 
 
9.0  (2)
Attention to Detail 
 
9.8  (2)
Efficiency 
 
10.0  (2)
Helpfulness 
 
10.0  (2)
Flexibility 
 
10.0  (2)
Quality 
 
10.0  (2)
Empathy 
 
10.0  (2)
Accessibility of Services 
 
10.0  (2)
'The Extra Mile' 
 
10.0  (2)
Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
Overall rating 
 
9.9
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
9.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

7 wonderful days along the Machame route (Oct 2016)

Four of us did the Machame route (3-9 Oct 2016) with Team Maasai.
Before the trip started. The emails back and forth before the trip went very smoothly between David and us. We asked lots of questions, and also asked for some flexibility on several points (for example, been able to lengthen the trek from 7 to 8 days if necessary). We were very satisfied and confident when we got into the plane.

On arrival everything went just fine (there was a little confusion on the lodge we were supposed to spend the night, but it was quickly and efficiently resolved). Then we met our guide John Naiman, which gave us our first briefing. I can't imaging a better guide. He was so nice, so knowledgeable, so easy going, he had so much empathy... John was the perfect guide. I had some problems with mountain sickness at several points, and John always had the solution and some wise tip to help me. We ALWAYS felt that he and his team were taking care of us. I have to extend my compliments to the rest of the team. The cook was great, we didn't expect to eat so well in the mountain (we used to say: "better food that in many restaurants"). Very varied food, lots of warm drinks too, even popcorn :) . The waiters were really helpful, specially John Leonard who had good english. The assistant guide, Emanuel, was fine too. And finally the porters were excellent, they were so kind, always smiling to us, or dancing for us and with us. They were truly happy that all of us made it to the summit.

The equipment that was provided was excellent: in particular the tents and floor mats (which were really thick and confortable). The price of the trek was really competitive too. So I absolutely recommend Team Maasai and Team Kilimanjaro. An unforgettable adventure and John and his team made it possible.

Corroboration of Service Usage

Date of Transaction
October 11, 2016
Representative
David Squire
Transacted?
Yes
Transaction Value
roughly 8000 USD (group of 4)
Was this review helpful to you? 
Overall rating 
 
9.9
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
9.0
Attention to Detail 
 
9.5
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Machame Route Oct 2014

Three of us did the Machame route using Team Maasai guides, porters and cook. They all went the extra mile for us, often carrying more than expected and making sure we were in good health and ready for the adventure. Drink, Drink, Drink! has taken on new meaning for us as Julius and crew made sure we hydrated well and often. Gear was good, the Machame Route was great, the checklist provided by TK and Team Masaai was excellent, we used it all. Bringing the lighter shoes for the descent was a great idea and the right, good quality socks sure paid off.
The value for money was excellent as we paid a lot less than some of my colleagues had but still received platinum service and advice.
I would recommend Team Masaai or Team Kilimanjaro to anyone that inquires.

Corroboration of Service Usage

Date of Transaction
September 30, 2014
Representative
David Squire / Julius Mollet
Transacted?
Yes
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