Tech Master | Cardiff, UK

MiReviewz 621249MiReviewz 621249   December 02, 2016  
 
9.9 (13)
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Tech Master | Cardiff, UK

At TechMaster IT Services, the No. 1 Computer Repair Services in Cardiff.

We do Mac repairs with 1 year warranty!

All brand laptop & PC repairs!

At Tech Master IT Services, we have 15 years of experience with Mac products and we are confident that we will resolve issues of any model such as iMac and MacBook Pro with ease.

We have expert technicians at PC recovery.

We also provide Smartphone, Tablet, PC and Laptop repair and data recovery including Apple, Mac, Lenovo, Dell and Samsung.

Tech Master strive to make our repair service as fast and efficient as possible and with our strong customer-focused, jargon-free approach, we know you will be 100% satisfied with our service.

We also understand that you are not always able get to our workshop, which is why we offer to collect and return your device at no extra cost, at your convenience.

Visit our website: Tech Master

At Tech Master we take pride in delivering a professional technical service for the public and businesses alike! Our commitment to you, as our customer, is that we will provide you with excellent customer service. After all, we are a name that people have come to trust and recognise.

If anyone is looking to get their appliance fixed Techmaster is the best place in Cardiff. We believe customer service is paramount, we know gadgets are important. When you have a technological problem, Techmaster is the place to go.

Contact Details

Company Name
Tech Master
Landline
+44 29 2062 7284

Products & Services Offered

Products & Services
• Computer Repair
• iPhone Repair
• Macbook Repair Services
• Reliable IT Service
• Smartphone Screen Replacement
• Laptop Screen Replacement
• Laptop Screen Repair
• Tablet Repair
• Data Recovery Services
• Mobile Phone Repairs

Location

Address
49 Whitchurch Rd, Cardiff CF143JP
Address Type
Company Premises
Navigate

Availability

Client Interfacing
Contact In Person & Via Phone & Internet
Opening Hours
Monday to Saturday:
8:30am - 7:00pm
Time Zone
United Kingdom
Move Map
Swap Start/End

User reviews

13 reviews

 
(13)
7-9 stars
 
(0)
5-7 stars
 
(0)
3-5 stars
 
(0)
1-3 stars
 
(0)
Overall rating 
 
9.9
 
9.9  (13)
 
9.9  (13)
 
9.8  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (13)
 
9.9  (12)
View all reviews View most helpful
Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

MacBook Pro Excellent service

Excellent service - efficient, fast, friendly and reasonably priced. They diagnosed the problem with my MacBook Pro immediately, and repaired it within 24 hours. Many Thanks!

Corroboration of Service Usage

Date of Transaction
February 24, 2017
Representative
Name not known
Transacted?
Yes
Transaction Value
£220
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

MacBook repair

Fast, efficient, professional and friendly service. I would highly recommend this company. Apple themselves said my machine was deemed "vintage" and was unable/unwilling to even try to repair my laptop. Dealing with Techmaster I have ended up with a fully functioning souped up MacBook Pro! All my data was also successfully retrieved! I shall be advising all friends friends to use this company with confidence. Thanks again!

Corroboration of Service Usage

Date of Transaction
February 11, 2017
Representative
Mohammad
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Fantastic service.

Fantastic service , second time I've used this shop to sort out iPhone issues and the staff are really helpful , service is quick and value for money too ... definitely recommend before going to the Apple Store .

Corroboration of Service Usage

Date of Transaction
January 31, 2017
Representative
Yes
Transacted?
Yes
Transaction Value
£50
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Stopped me from having a full on meltdown

Was having the worst day EVER and then to top it all off my phone had completely died. Found Tech Master through a Facebook ad and decided to try my luck before heading over to my appointment at the Apple Shop which would have fleeced me in comparison. Took my phone there and everything got fixed (including my cracked screen which wasn't part of the problem) for a really good price AND one of the guys (sorry can't remember the name!) listened to me moan about my sh*tty day for a good 20 mins. And they even gave me a free screen protector. Literally cannot recommend enough. Without them I probably would've had a complete meltdown. THANK YOU!

Corroboration of Service Usage

Date of Transaction
January 26, 2017
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
9.5
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Iphone screen repair

Excellent quick service would recommend

Corroboration of Service Usage

Date of Transaction
January 01, 1970
Was this review helpful to you? 
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