Tech Master | Cardiff, UK

Hot
MiReviewz 621249MiReviewz 621249   December 02, 2016  
 
9.5 (19)
0   10   0   0   0

User reviews

19 reviews

 
(18)
7-9 stars
 
(0)
5-7 stars
 
(0)
3-5 stars
 
(0)
 
(1)
Overall rating 
 
9.5
 
9.5  (19)
 
9.7  (19)
 
9.4  (19)
 
9.6  (19)
 
9.6  (19)
 
9.5  (19)
 
9.4  (19)
 
9.5  (18)
 
9.5  (19)
 
9.4  (19)
 
9.4  (18)
Back to Listing
Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
19 results - showing 1 - 5  
1 2 3 4  
Ordering 
 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Outstanding

I turned up unannounced and unexpected this morning with a smashed Iphone screen and a very short amount of time to get it fixed. I explained to the gentleman at the counter that I needed it for Uni in about an hour. Even though he was running this place single handed, he repaired the phone in front of me and threw in a free screen protector. The price was far less than I had thought it would be and really appreciated the extra mile he went to to accommodate my schedule.

Corroboration of Service Usage

Date of Transaction
September 21, 2017
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

mac book pro reapir

these are the people to use.....installed a ssd on my mac book pro......lovely people to do business with.....thanks

Corroboration of Service Usage

Date of Transaction
January 01, 1970
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
9.5
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Professiona service

The master fixed my computer with a couple of buttons, in a couple of minutes. The deal was in BIOS boot. But I didn't know how to get access to BIOS on Acer, the master knew and fix my "unbootable device".

Corroboration of Service Usage

Date of Transaction
March 06, 2017
Representative
master in the desk
Transacted?
No, but I have had direct dealings with them
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
N/A
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
N/A
'The Extra Mile' 
 
10.0

Awesome Service, V Quick

Awesome and fast same-day service from the guys at Techmaster Cardiff. Broke my phone at Tintern Abbey the day prior - yep, really - and was off to Spain the next day. They fixed screen and checked all working in two hours. Easy. Writing from the phone now... :)

Corroboration of Service Usage

Date of Transaction
March 06, 2017
Transacted?
Yes
Was this review helpful to you? 
Overall rating 
 
9.6
Professionalism 
 
10.0
Courtesy 
 
9.5
Value for Money 
 
9.5
Communication 
 
9.5
Attention to Detail 
 
9.5
Efficiency 
 
9.5
Helpfulness 
 
9.5
Flexibility 
 
9.5
Quality 
 
9.5
Empathy 
 
9.5
Accessibility of Services 
 
9.5
'The Extra Mile' 
 
9.5

Great service

Excellent service. Very professional. Replaced iPhone screen and gave advice about the best way to protect the screen and gave me a screen protector for free. Just very nice people. No need to make an appointment - unlike the Apple shop which is always very busy, noisy and fussy! Also cheaper than Apple. These guys were calm and collected and very polite - and did their job without any fuss. I would recommend them to anyone.

Corroboration of Service Usage

Date of Transaction
March 06, 2017
Transacted?
Yes
Transaction Value
95.00
Was this review helpful to you? 
19 results - showing 1 - 5  
1 2 3 4