Tech Master | Cardiff, UK

MiReviewz 621249MiReviewz 621249   December 02, 2016  
 
9.9 (16)
0   10   0   0   0

User reviews

16 reviews

 
(16)
7-9 stars
 
(0)
5-7 stars
 
(0)
3-5 stars
 
(0)
1-3 stars
 
(0)
Overall rating 
 
9.9
 
9.9  (16)
 
9.9  (16)
 
9.8  (16)
 
9.9  (16)
 
9.9  (16)
 
9.9  (16)
 
9.9  (16)
 
9.9  (15)
 
9.9  (16)
 
9.9  (16)
 
9.9  (15)
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Ratings (the higher the better)
Professionalism
Courtesy
Value for Money
Communication
Attention to Detail
Efficiency
Helpfulness
Flexibility
Extent to which the company is capable of accommodating customised demands.
Quality
Overall assessment of the quality of product/s or service/s rendered.
Empathy
Whether you are treated as a person with sensibilities, versus being processed merely as a income-generating asset.
Accessibility of Services
Ease of navigation if web-based; road access if a physical entity.
'The Extra Mile'
The extent to which this business delivers beyond reasonable expectations.
Corroboration of Service Usage
Comments
15 results - showing 1 - 5  
1 2 3  
Ordering 
 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
9.5
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Professiona service

The master fixed my computer with a couple of buttons, in a couple of minutes. The deal was in BIOS boot. But I didn't know how to get access to BIOS on Acer, the master knew and fix my "unbootable device".

Corroboration of Service Usage

Date of Transaction
March 06, 2017
Representative
master in the desk
Transacted?
No, but I have had direct dealings with them
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

MacBook Pro Excellent service

Excellent service - efficient, fast, friendly and reasonably priced. They diagnosed the problem with my MacBook Pro immediately, and repaired it within 24 hours. Many Thanks!

Corroboration of Service Usage

Date of Transaction
February 24, 2017
Representative
Name not known
Transacted?
Yes
Transaction Value
£220
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

MacBook repair

Fast, efficient, professional and friendly service. I would highly recommend this company. Apple themselves said my machine was deemed "vintage" and was unable/unwilling to even try to repair my laptop. Dealing with Techmaster I have ended up with a fully functioning souped up MacBook Pro! All my data was also successfully retrieved! I shall be advising all friends friends to use this company with confidence. Thanks again!

Corroboration of Service Usage

Date of Transaction
February 11, 2017
Representative
Mohammad
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Fantastic service.

Fantastic service , second time I've used this shop to sort out iPhone issues and the staff are really helpful , service is quick and value for money too ... definitely recommend before going to the Apple Store .

Corroboration of Service Usage

Date of Transaction
January 31, 2017
Representative
Yes
Transacted?
Yes
Transaction Value
£50
Was this review helpful to you? 
Overall rating 
 
10.0
Professionalism 
 
10.0
Courtesy 
 
10.0
Value for Money 
 
10.0
Communication 
 
10.0
Attention to Detail 
 
10.0
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
10.0
Empathy 
 
10.0
Accessibility of Services 
 
10.0
'The Extra Mile' 
 
10.0

Stopped me from having a full on meltdown

Was having the worst day EVER and then to top it all off my phone had completely died. Found Tech Master through a Facebook ad and decided to try my luck before heading over to my appointment at the Apple Shop which would have fleeced me in comparison. Took my phone there and everything got fixed (including my cracked screen which wasn't part of the problem) for a really good price AND one of the guys (sorry can't remember the name!) listened to me moan about my sh*tty day for a good 20 mins. And they even gave me a free screen protector. Literally cannot recommend enough. Without them I probably would've had a complete meltdown. THANK YOU!

Corroboration of Service Usage

Date of Transaction
January 26, 2017
Was this review helpful to you? 
15 results - showing 1 - 5  
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