Review Detail

 
The Outpost Lodge
Lodges
by MiReviewz 740747     July 18, 2013    
Overall rating 
 
9.3
Professionalism 
 
9.0
Courtesy 
 
10.0
Value for Money 
 
8.5
Communication 
 
9.5
Attention to Detail 
 
9.5
Efficiency 
 
10.0
Helpfulness 
 
10.0
Flexibility 
 
10.0
Quality 
 
8.5
Empathy 
 
N/A
Accessibility of Services 
 
9.5
'The Extra Mile' 
 
8.0

Appropriate Level of Care

Staff is friendly and helpful (some minor language barrier issues) and amenities are standard and clean. Only minor complaint was the window that we could not close in our second room (upon return from climbing/hiking trip), and first room was upstairs near the restaurant and was very loud at night; dogs barking, people yelling/clapping, and traffic noise. Otherwise room was comfortable and hot water was appreciated. The wifi/internet is spotty, SO BRING CASH for dinners. We had to visit ATM 2-3 times due to card reader being down.

Corroboration of Service Usage

Date of Transaction
August 31, 2016
Transacted?
Yes
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